New Shopping Hack Might Appeal to Independent-Minded Montanans
Montanans have been described in a lot of ways, but one character trait that gets associated with Montanans most often is the idea that they are independent.
I'm not talking about politics--I mean independence in a self-sufficient way. Montanans don't ask for help (but true Montanans are more than happy to give it), and for the most part, if something needs figuring out, they'll figure it out on their own.
That's not to say that Montanans don't collaborate or value being part of a team (#griznation) but there is an "I've got this" attitude you'll find among Montanans.
So when I saw this photo on Facebook it seemed like the perfect shopping hack for Montanans, and apparently, introverts too.
It's pretty self-explanatory. It's a cue to retail staff letting them know if you need help while shopping. I can think of some stores where I would want the option to use a nonverbal cue like this.
This also begs the question about having other "interaction optional" systems. Would you like a quiet haircut? The option to have a silent massage or facial?
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On the flip side, plenty of stores in Montana leave it entirely up to the customer to ask for help. They won't approach you unless you seek them out. If you're shopping somewhere that needs concentration, a store that requires comparing products or studying options, I could see where being left alone to think would help. Hardware stores come to mind for these situations.
But then what is customer service if not to ask the customer if they need help?
What do you think? Would you like to see something like this shopping cart system in Montana stores?
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Gallery Credit: Ashley
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Gallery Credit: Mike Brant